Delhi Airport Rush :AAI asks Delhi airport operator DIAL for status report on services, Meeting to be held today

A crucial government meeting is set to be held at 11 am on Thursday on the rush at Delhi’s Indira Gandhi International Airport (IGIA). Union Home Secretary Ajay Kumar Bhalla will chair the high-level meeting, officials aware of the matter said. The rush and chaos at the airport in the national capital and flaring temperaments have raised major concerns over the last few days.

Aviation Minister Jyotiraditya Scindia on Monday visited the airport for a review. Visuals from his visit showed him speaking with the officials. On Wednesday, the minister said that steps taken to ease congestion have started reaping results. “In the last 24-36 hours, all agencies have swung into action to mitigate congestion at every checkpoint at all major airports. Congestion at entry points and check-in counters at T3 (Terminal-3) has eased,” he wrote in a LinkedIn post. He further said that the matter is further likely to resolve over the next week.

The Airports Authority of India (AAI) has asked the Delhi airport operator, Delhi International Airport Ltd. (DIAL) for a status report on the services they provide. The communication was sent under the agreement signed between AAI and DIAL in 2006 when the airport was privatised, people familiar with the matter said on Wednesday.

“AAI has asked DIAL to give status of services as per standards as specified in the OMDA and mitigation measures initiated if any to remove the deficiency in services,” AAI spokesperson said. “..the reply is awaited from DIAL. Subsequent action if required will be taken as per the provisions of the agreement, the spokesperson added.

“DIAL has been submitting quarterly reports to AAI measuring the compliance of the objective service quality requirements as per OMDA and the last report for the period July 2022 to September 2022 was submitted on October 12 this year,” the spokesperson added

DIAL is a joint venture, formed as a consortium between GMR Group (54%), Airports Authority of India (26%), and Fraport AG & Eraman Malaysia (10% each).

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